AlignMix Technical Documentation
Everything enterprise IT, procurement, security, and compliance teams need to evaluate, deploy, and support AlignMix.
AlignMix is Windows desktop territory mapping and optimization software. It is installed locally within the customer's environment and does not operate as a hosted SaaS platform.
Architecture Overview
AlignMix is a locally installed Windows desktop application. It does not require vendor-hosted cloud infrastructure, application servers, or customer data hosting.
| Topic | AlignMix Response |
|---|---|
| Hosting Model | On-premises / customer-managed desktop environment. |
| Application Type | Windows desktop application. |
| Vendor-Hosted Infrastructure | None required for standard AlignMix desktop use. |
| Cloud Requirement | No cloud environment is required to run AlignMix. |
| Dedicated Application Server | Not required for standard use. |
| Database Server | No customer-managed SQL Server or vendor-hosted database is required for standard desktop use. |
| Project File Storage | Customer-selected local drive, network drive, or internally managed repository. |
| Data Sent to AlignMix | Never. Customer project data remains within the customer's environment. |
Data Security
The core AlignMix security model is simple: the customer controls the data, the environment, the storage location, and access permissions.
| Topic | AlignMix Response |
|---|---|
| Is customer data sent to AlignMix? | Never. AlignMix does not transmit customer project data to AlignMix, Stonehaven Cozmix Group, or external cloud services. |
| Does AlignMix host customer data? | No. Customer data remains in the customer's own environment. |
| Does AlignMix collect telemetry? | No. AlignMix does not collect customer project telemetry or usage analytics. |
| Is data used for product improvement? | No. Customer data is not used for product improvement, analytics, AI training, or model development. |
| Is data shared with third parties? | No. Customer project data is not shared with third parties. |
| Who controls file access? | The customer controls access through Windows, endpoint, network, and file system permissions. |
| Where are exports saved? | Exports are saved to customer-selected locations within the customer's environment. |
Deployment & System Requirements
AlignMix can be deployed by customer IT teams using standard desktop software deployment processes.
| Topic | AlignMix Response |
|---|---|
| Operating System | Windows desktop environment. |
| Deployment Model | Installed locally on customer-managed workstations or virtual desktop environments. |
| Global Deployment | Supported across AMR, EMEA, and AMEA/APAC, subject to internal IT deployment policies and licensing. |
| Citrix / VDI / Remote Desktop | Supported where customer IT configuration, permissions, and performance are appropriate. |
| Auto Scaling | Not applicable. AlignMix is not a cloud-hosted application. |
| Administrator Access | May be required for installation depending on customer IT policies. |
| Application Availability | Dependent on the customer's workstation, virtual desktop, network, and storage environment. |
AI, Optimization & Privacy
AlignMix AI does not refer to generative AI or Large Language Models. The name refers to proprietary optimization algorithms used for sales territory design.
| Topic | AlignMix Response |
|---|---|
| Does AlignMix use generative AI? | No. |
| Does AlignMix use ChatGPT or OpenAI? | No. |
| Does AlignMix use Large Language Models? | No. |
| Is customer data sent to AI services? | Never. Customer data is not sent to OpenAI, ChatGPT, Microsoft Copilot, Google Gemini, or other third-party AI services. |
| What does AlignMix AI mean? | AlignMix AI refers to proprietary mathematical optimization algorithms that automatically create and balance sales territories. |
| Is customer data used for AI training? | No. Customer data is not used for AI model training or improvement. |
Licensing
AlignMix is generally licensed through an annual subscription model based on users and product edition.
| Topic | AlignMix Response |
|---|---|
| License Model | User-based annual subscription. Enterprise and multi-user options are available. |
| Consumption-Based Pricing | No. AlignMix is not priced based on transaction volume or consumption. |
| Core-Based Pricing | No. AlignMix is not priced based on processor cores. |
| Trial Version | Two weeks, on request, with no demo required. The trial build watermarks image exports and writes every other row to Excel; all other functions are unrestricted. |
| Enterprise Licensing | Available for organizations requiring broader internal access. |
Network Requirements
AlignMix does not require inbound connectivity for standard desktop use. Limited outbound connectivity may be required for software updates.
| Topic | AlignMix Response |
|---|---|
| Inbound Firewall Rules | No standard inbound firewall access is required. |
| Outbound Internet Access | May be required for software updates and geographic data updates. |
| Open Ports | No special inbound ports are required for standard desktop use. |
| Customer Data Transmission | Never. Customer project data is not transmitted externally. |
| Offline Use | AlignMix can operate locally. Internet connectivity may be required when installing software updates or geographic data updates. |
Support & Maintenance
Support and maintenance are included with active AlignMix licensing or maintenance agreements.
| Topic | AlignMix Response |
|---|---|
| Support Model | Paid support included with active annual license or maintenance agreement. |
| Support Tiers | Standard support is included. Additional consulting or implementation services may be available separately. |
| Software Updates | Software updates and maintenance releases are provided under active maintenance. |
| Geographic Data Updates | ZIP/postal code and geographic updates may be provided as part of maintenance depending on licensed geography. |
| Availability SLA | Not applicable for the desktop application because AlignMix is not hosted by the vendor. |
| Monitoring & Alerting | Not applicable as a vendor-hosted service. Customers may monitor workstations using their own endpoint management tools. |
Frequently Asked IT Questions
Common answers for enterprise IT, procurement, security, and architecture questionnaires.
Is AlignMix cloud-based?
No. AlignMix is not a cloud-based SaaS application. It is installed locally on customer-managed Windows workstations or virtual desktop environments.
Is customer data sent to AlignMix?
Never. Customer project data is not sent to AlignMix, Stonehaven Cozmix Group, or any third-party service during standard desktop use.
Where is AlignMix hosted?
AlignMix is hosted on-premises within the customer's own environment. The application runs locally on the user's workstation or approved virtual desktop.
Does AlignMix support Single Sign-On?
No. AlignMix does not currently support SSO, SAML, OAuth, Azure AD, Okta, or similar identity providers.
Does AlignMix use generative AI or LLMs?
No. AlignMix does not use generative AI, Large Language Models, ChatGPT, OpenAI, or cloud-based AI services.
Does AlignMix support auto scaling?
No. Auto scaling is not applicable because AlignMix is not a cloud-hosted application.
Does AlignMix have an availability SLA?
Not applicable. AlignMix is not a hosted SaaS application, so availability depends on the customer's local workstation, virtual desktop, network, and IT environment.
How is data imported and exported?
Data is typically imported from Excel or CSV and exported to Excel, PowerPoint, PNG, PDF, and other supported formats.
Need additional IT or security documentation?
For enterprise procurement, security review, or vendor onboarding requests, the AlignMix team can provide additional information about deployment, licensing, support, and security documentation.
Contact AlignMix