Download AlignMix

If you are looking to download the two week Pro trial then you can go to this link: www.alignmix.com/download 

If you have purchased AlignMix Pro then you can use this link to download AlignMix Pro: www.alignmix.com/pro-download

If you are using a corporate PC that requires Admin rights then you may need to reach out to your IT department so that you can download and install AlignMix onto your PC. AlignMix is a windows desktop application so you need to have Microsoft windows in order to use the AlignMix software.

Activating AlignMix

In this video you will learn how to activate AlignMix. If this is the first time you are using AlignMix then this is the first video to watch. After you download and install AlignMix you will be asked for an activation code.

Simply click the email button that appears when you load the software. The AlignMix team will then send you an activation code that you can then copy and paste into that pop up. This will activate AlignMix on your computer.

If you have applied for the Pro trial, then you will have full use of the Pro version for two weeks (with a some limitations: image exports will have an AlignMix watermark, and excel reports will be missing every other row of data), after the trial is up the software will give you a chance to export your data to excel.

If you have just purchased the Pro version, the activation code will activate the Pro version on your computer for a full year.

Re-Activating AlignMix

There are times that you may need to re-activate AlignMix and the original activation code wont work. This can happen after major windows updates, new versions of AlignMix, the annual license has expired, or you have migrated to a new PC. When this does happen simply email us the new Unique ID that appears at start up and we will generate a new activation code and send it right over to you.

Transfer AlignMix License

If you need to transfer AlignMix you first need to let the AlignMix team that you are planning to transfer your license. When you reach out to us, please let us know the name of the user that will be taking over your license. 

You will first need to deactivate your version of AlignMix. To do this you first need to open AlignMix on your PC. Then click on info, and then on deactivate. A deactivation code will appear. Email this code to the AlignMix team.

Now the new user can download AlignMix. When the new user runs AlignMix a pop up will appear asking for an activation code. Above this line you will see a Unique ID. The new user will need to email the AlignMix team this new ID. We can then generate a new activation code and send it right back to the new user.

Deactivate AlignMix

If you are planning to transfer you AlignMix Pro license to another user you will first need to deactivate AlignMix on your PC. To do this you first open up AlignMix and click on Info, then on Deactivate. A deactivation code will appear. You will need to email the AlignMix team this code before transferring the license to another user.

Renew Pro License

AlignMix is an annual license. You will receive an email reminder two weeks before your license is set to expire. In this email you will see the instructions for renewing the AlignMix license. If your license has expired and you have not received a renewal email please email us or reach out via the chat tool on the AlignMix website.

Update AlignMix

The AlignMix programming teams work around the clock to create new tools and features to make creating sales territories even easier. We do release updates often but you will not receive a nag screen asking you to update. We recommend clicking on the update software button once every few weeks just in case there is an update for you. If we release a major update we will email all of our Pro users to let you know that it is time to run an update. 

Updating Shapes

We update the zip codes shapes twice a year. Every Pro user (Not Pro Trial) get access to these updates as soon as we release them. We will notify every Pro user when the new shapes are available for download.

Using International Maps

For Pro Users we have packaged several additional countries for you to use at any time. You can access these additional countries by clicking on File, download and install geography. Here you will see what countries are available to you for free. These countries can change at a moments notice due to licensing restrictions. If you are interested in a country that is not offered for free then let us know. We can most often source additional countries for an additional fee.

Installing Canadian FSA Shapes

If you have purchased the Canadian FSA map then you will need to download and install that pack from the email that you received right after purchase. If you cannot locate that email, then please email the AlignMix team and we will send you the download link for the Canadian FSA shapes.