Touch Align is fast because you sweep the cursor across a run of ZIP codes and they all join the territory at once. But real geography isn’t tidy, and sometimes there’s a ZIP or two in the middle of your sweep that shouldn’t come along. The skip option handles exactly that.
How Skipping Works
As you use Touch Align to build or edit a territory, you can skip ZIP codes you don’t want to include, leaving them out even though your sweep passes right over them. So you can grab a whole stretch of the map in one motion and still leave the odd ZIP behind, instead of assigning everything and then going back to fix it.
Watch: Skipping ZIP Codes with Touch Align
When You’d Skip a ZIP
The classic case is an exception sitting inside an area you otherwise want whole: a ZIP that belongs to a neighbor for a good reason, a pocket you’re deliberately leaving with another rep, a spot you’ll assign separately. Skipping keeps you in one smooth motion instead of assign-everything-then-undo, which is faster and less error-prone. If a skipped ZIP is really about one specific customer rather than the geography, that’s usually better handled as an account override, so the map stays clean and the exception stays documented.
Frequently Asked Questions
Can Touch Align leave out specific ZIP codes?
Yes. The skip option lets you exclude ZIP codes as you sweep, so they stay out of the territory even though your cursor passes over them.
Why skip a ZIP instead of removing it later?
Skipping keeps you in one motion and avoids the assign-then-undo cycle, which is faster and less likely to introduce errors.
When should I use an override instead of skipping?
When the exception is really about one account, not the geography, an account override keeps the ZIP in its natural territory while assigning that customer to a different rep.
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